Terms of Service

These Terms of Service (the “Terms”) are a contract between you and Concept Bytes LLC (“we”, “us”) for Jarvis, the Jarvis desktop application, and the website at jarvisdesktop.com (together, the “Service”).

By creating an account, downloading the app, paying for a plan, or otherwise using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.

If you use Jarvis on behalf of a company, you confirm you have authority to bind that company, and “you” includes it.

You must be at least 13 years old, and old enough to form a binding contract where you live. If you are under 18, you may only use the Service with a parent or guardian's consent, and they agree to these Terms on your behalf.

You may not use the Service if we have previously closed your account, or if applicable law forbids you from using it.

You are responsible for the account, for keeping the password confidential, and for everything done through it. You must keep the email address on the account current; that is where we send notices. Tell us at info@concept-bytes.com if you think someone else has used it.

The information you give us must be accurate. We may refuse, suspend, or close an account at our discretion, including if we believe these Terms have been broken, a payment has failed, or the account is being used in a way that risks us, other users, or the Service.

One person, one account, unless we agree otherwise in writing. You may not sell, share, or transfer the account.

Jarvis can control software on your computer, run commands, read context you give it, use the microphone, and take other actions you ask for or that follow from what you asked. You install it and grant those permissions at your own risk.

To the fullest extent permitted by applicable law, you assume the risks associated with actions you authorise Jarvis to perform on your machine. That includes files created, changed, or deleted; messages sent; purchases made; settings changed; and any other result of a command, a voice request, or an automated step. Review destructive or irreversible actions before you confirm them. Except where the law does not allow us to limit this, we are not liable for data loss, downtime, damaged files, leaked information, or other consequences of those actions.

Do not give Jarvis access to credentials, financial accounts, production systems, medical records, confidential business information, or other sensitive systems unless you understand and accept the risks of doing so. You are responsible for maintaining appropriate backups of important files and systems before using features capable of modifying or deleting them.

You must not point Jarvis at systems you are not allowed to use. If you connect it to other accounts, devices, or services, you confirm you have the right to do so.

Jarvis uses artificial intelligence. Outputs can be incomplete, outdated, biased, or simply wrong. The Service is a general-purpose assistant. It is not a lawyer, doctor, financial adviser, or any other licensed professional, and it does not provide professional advice.

You must check anything important before you rely on it. We do not warrant that an answer, a transcription, or an action the app proposes is accurate, safe, or fit for your purpose. Use of the Service is at your own risk.

You agree not to:

• Use the Service for anything illegal, or to harm a person, computer, or network.
• Try to break, overload, scrape, or reverse engineer the Service, or to bypass a limit, paywall, or security control.
• Share your login, resell access, or let others use a personal plan as if it were a shared service.
• Upload malware, or use Jarvis to write or spread it.
• Infringe anyone else's rights, including copyright, privacy, and publicity.
• Impersonate us or anyone else, or misrepresent your affiliation.
• Use the Service to build a competing product, or to systematically extract our prompts, models, or content.
• Abuse the website chat, voice sessions, or any other metered feature in a way that unreasonably burdens the Service.

We may investigate and act on suspected misuse, including by suspending the account, limiting features, or reporting the matter to the authorities where we believe we must.

Paid features require an active plan, complimentary access we have granted, or remaining credits on a metered feature. Plan names, prices, and allowances are shown at checkout.

Subscriptions renew automatically for additional periods equal to the original subscription period unless you cancel before the renewal date. At renewal we will charge the payment method on the account at the then-current price, unless we have told you otherwise. You can cancel at any time through the billing portal on your account page. Cancellation stops the next renewal. You keep access until the end of the period you already paid for.

We may change subscription prices. If the price of your recurring subscription increases, we will give advance notice when the law requires it, and the new price will apply beginning with a future renewal. You may cancel before that renewal. We do not have to keep a promotional price after the promotion ends.

Prices may exclude applicable sales, use, VAT, GST, or similar taxes. Where required, those taxes will be collected in addition to the listed price.

Payments are processed by Stripe. We do not store your full card number. By paying, you authorise recurring charges as described above until you cancel.

Fees are non-refundable except where the law requires a refund. That includes unused time in a billing period, unused credits, downgrades, and accounts we close for breach of these Terms. We may issue a refund as a courtesy; doing so once does not oblige us to do it again.

If a payment fails, we may retry it, mark the subscription past due, and suspend paid features until it succeeds. You remain responsible for amounts owed.

If you believe a charge is incorrect, contact us at info@concept-bytes.com before opening a payment dispute so we can try to resolve it. This does not limit any chargeback or complaint right the law gives you. Fraudulent or abusive chargebacks may result in suspension or termination of the account.

Promotional, beta, complimentary, creator, partner, or community access may have separate limits or expiration dates and may be modified or withdrawn at any time unless we expressly agree otherwise in writing.

Some features, including voice, are metered. Credits, device limits, and other allowances are part of the plan, not a stored-value balance you own. Unused credits expire at the end of the billing period unless we say otherwise, and they have no cash value. We may change future allowances, throttle abuse, or pause a feature to protect the Service. A failed start, a dropped call, or a cancelled request may still consume a credit if the provider has already been used.

You keep whatever rights you already have in the text, voice, files, and other material you submit (“Your Content”). You grant us a worldwide, non-exclusive, royalty-free licence to host, transmit, and process Your Content solely as needed to operate, secure, and improve the Service — including sending it to the AI and speech providers that generate a reply.

You confirm you have the right to submit Your Content and that our use of it as described here will not infringe anyone else's rights. We do not claim ownership of Your Content. We may remove material we reasonably believe is unlawful or breaks these Terms.

Subject to applicable law and any third-party rights, as between you and Concept Bytes LLC, you may use the output Jarvis generates for you. We do not claim ownership of AI-generated responses solely because they were generated through Jarvis.

AI output may not be unique. Other users may receive identical or similar output, and we do not guarantee that output is eligible for copyright, trademark, patent, or other intellectual-property protection.

Jarvis, the website, the desktop app, our name, logos, and all related software and design are owned by Concept Bytes LLC or our licensors. These Terms give you a limited, personal, non-exclusive, non-transferable, revocable licence to use the Service for your own use, and only as these Terms allow.

You may not copy, modify, distribute, rent, or create derivative works from the Service, except for a backup copy of the desktop app you installed, or as the law expressly allows. Feedback you send us may be used freely, without payment or attribution.

The Service depends on other companies, including hosting, account storage, payments, language models, and speech. Their outages, errors, and policy changes are outside our control. Your use of a third-party service may also be subject to that provider's own terms. We are not responsible for a third-party product, and a failure there is not a breach of these Terms by us.

Features may depend on third-party APIs, models, voices, or services. We do not guarantee that a particular model, voice, integration, or third-party capability will remain available.

When you connect Jarvis to a third-party account or service, you authorise Jarvis to interact with that service on your behalf within the permissions you grant. You remain responsible for complying with the third party's terms, and you can revoke access through Jarvis or the third-party service where supported.

Some features may be labelled beta, preview, experimental, or early access. They may be incomplete, unreliable, or changed or discontinued without notice, and they are provided “as is.”

We do not promise that the Service will be uninterrupted, error-free, or available in every country. Features can change, move, or be withdrawn. We may push updates to the desktop app; older versions may stop working.

We may modify these Terms. If a change is material, we will update the date on this page and give notice as described below. Continued use after the update is acceptance of the new Terms. If you do not agree, stop using the Service and cancel any paid plan.

We may provide notices through the Service, by email to the address associated with your account, or by posting them on our website. You are responsible for keeping that email address current. A notice is treated as received when we send the email or post it, whether or not you read it.

You may stop using the Service and close your account at any time. We may suspend or terminate access immediately if you break these Terms, if a payment fails, if we are required to by law, or if we stop offering the Service.

On termination, your licence ends and you must stop using the app. Sections that by their nature should survive — including your responsibility for desktop actions, our intellectual property, disclaimers, limits of liability, indemnity, and governing law — will survive.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL MEET YOUR NEEDS, THAT OUTPUTS WILL BE ACCURATE, OR THAT THE DESKTOP APP WILL TAKE ONLY THE ACTIONS YOU INTENDED.

TO THE FULLEST EXTENT PERMITTED BY LAW, CONCEPT BYTES LLC AND ITS OWNERS, EMPLOYEES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, DATA, GOODWILL, OR BUSINESS, EVEN IF WE WERE TOLD THAT THE LOSS WAS POSSIBLE.

OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING OUT OF THE SERVICE OR THESE TERMS WILL NOT EXCEED THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE CLAIM, OR TEN US DOLLARS (US $10) IF YOU HAVE PAID NOTHING.

Some places do not allow certain limits. In those places, our liability is limited to the maximum extent the law allows. These limits are a fundamental part of the bargain: the Service would not be offered on the same terms without them.

To the fullest extent permitted by law, you will indemnify and hold harmless Concept Bytes LLC and its owners, employees, and agents from any claim, damage, or expense (including reasonable legal fees) arising out of: your unlawful use of the Service; your violation of someone else's rights; Your Content, if you did not have permission to submit it; or your intentional or material breach of these Terms. We may take over the defence of a claim at our expense; you will cooperate. This does not require you to defend us as counsel, and it does not limit any non-waivable consumer right.

These Terms are governed by the laws of the State of Illinois and applicable federal law, without regard to conflict-of-law principles. Subject to any rights you have under applicable consumer law, disputes must be brought in the state or federal courts located in Lake County, Illinois, and you consent to their jurisdiction. We may still seek injunctive relief in any court to protect our intellectual property or the Service.

Before filing a claim, you agree to email info@concept-bytes.com and try to resolve the dispute informally for 30 days. Nothing in this section requires arbitration, and nothing here limits a right you cannot waive under the consumer law of the place where you live.

These Terms and the Privacy Policy are the entire agreement between you and us for the Service. They replace any prior agreement on the same subject. If a court finds a part unenforceable, the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them, for example if the business is sold. There are no third-party beneficiaries.

The Service is operated from Illinois in the United States. We do not represent that it is appropriate or available in every country. You are responsible for complying with local law, including export rules.